---
title: Cancellation and Rescheduling Policy
description: Need to cancel or reschedule your Odyssey3D photoshoot? Learn about our 24-hour notice requirement, cancellation fees, and how to change your booking.
---

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# Cancellation and Rescheduling Policy

## How much notice is required to cancel or reschedule a shoot?

We understand that plans can change! At Odyssey3D, we aim to make cancellations and rescheduling as straightforward and flexible as possible.

To avoid cancellation or rescheduling fees, please notify us **at least 24 hours before your scheduled booking time.**

This 24-hour notice requirement applies to all bookings, including those scheduled on weekends and Mondays.

The following fees may apply based on when you notify us:

- **24 hours or more before your appointment:** No cancellation or rescheduling fee.
- **Less than 24 hours before your appointment:** A $50 late cancellation or rescheduling fee may apply.
- **Same-day cancellations:** A $100 cancellation fee will be charged.

We encourage you to notify us as soon as possible if your plans change.

### What if I need to reschedule because of bad weather?

Appointments are scheduled to proceed rain or shine.

If you'd prefer to reschedule due to rain, snow, or other weather conditions, please provide at least 24 hours' notice to avoid fees.

Weather-related rescheduling requests made with less than 24 hours' notice may be subject to our standard cancellation and rescheduling policy.

For more information, please see [What if the weather is bad?](https://info.odyssey3d.ca/what-do-you-do-in-the-event-of-bad-weather?hsLang=en)

### What happens if the property isn't ready?

To help ensure your appointment runs smoothly, please make sure the property is ready for photography before your photographer arrives.

If the photographer is required to wait because the property isn't ready, a waiting fee of **$100 per hour** will apply.

### How do I cancel or reschedule my appointment?

Simply contact the Odyssey3D team by phone or email with your appointment details.

We'll assist you with cancelling or finding another suitable appointment time.

### We're here to help!

We understand that unexpected situations happen, and we'll always do our best to be flexible.

If you have questions about your appointment or our cancellation policy, please don't hesitate to contact our team.

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